Patavegar , B. N., Shelke , S. C., Adhav , P. and Kamble , M. S. (2012) “A Cross-Sectional Study of Patient’s Satisfaction Towards Services Received at Tertiary Care Hospital on OPD Basis”, National Journal of Community Medicine, 3(02), pp. 232–237. Available at: https://www.njcmindia.com/index.php/file/article/view/1685 (Accessed: 3 May 2024).